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Choose-your-own telephony reaches Entra GA before February 2027 SMS retirement

Authentication dominates this period: Choose Your Own Telephony Provider (CYOT) is generally available for Entra SMS and voice authentication, with Microsoft-provided services retiring on 1 February 2027. Supporting guidance now covers deployment, fraud controls, resiliency, and end-to-end troubleshooting, while the SMS sign-in page says “Enable first factor sign-in” automatically disables after 30 days without traffic. Passkey changes span profile migration, synced passkeys, Windows availability, and an External ID credential-management API; ID Governance also documents a preview for reviewing access packages as single catalog-review items.

  • Microsoft Entra now generally supports Choose Your Own Telephony Provider for SMS and voice authentication. Microsoft-provided services retire on 1 February 2027, so organizations must select a provider, set up CYOT, and transition before that date. Microsoft recommends phishing-resistant methods such as passkeys.

  • An updated rollout notice sets general availability for passkey profiles and synced passkeys starting March 2026 for tenants with Passkeys (FIDO2) enabled. Existing tenants are automatically migrated to a default passkey profile; passkeyType is configurable, while registration-campaign settings and rollout timelines vary by cloud region.

  • The Windows passkey notice sets general availability from late April 2026. The capability supports passwordless, phishing-resistant sign-in on corporate, personal, and shared Windows devices without explicit allow-listing; Authentication Methods policies and Conditional Access provide the controls, with administrator action needed if blocking is desired.

  • A new API reference documents how signed-in External ID customers can list, register, and delete their own passkeys. An application must have a manually provisioned service principal and the required delegated permission; app-only tokens are not supported.

  • The ID Governance preview lets reviewers treat access packages as single items in catalog access reviews, approving or denying each package. A denial removes the assignment and all resources it grants at the review end date. Prerequisites include an eligible subscription, the Identity Governance Administrator role, and a catalog containing the packages.

This period briefing was generated by AI from the tracked Microsoft Learn and Message Center changes.

26 updates

15

SMS-based user sign-in for Microsoft Entra ID

RetirementAction required

The documentation states that Microsoft-provided SMS and voice authentication, including SMS first-factor sign-in, retires on February 1, 2027. It also updates the setting label to “Enable first factor sign-in” and notes automatic disabling after 30 days without traffic.

Set up SMS and voice with your own telecom providers

Generally available

The new guide explains how to connect Microsoft Entra SMS and voice authentication to a telecom provider using CYOT, including purchasing, Azure deployment, permissions, policy configuration, testing, and rollout.

Plan for resiliency and high availability

Doc update

The documentation explains CYOT delivery dependencies and resiliency approaches, including multi-region Azure Front Door deployments, secondary telecom providers, failover testing, capacity planning, and associated costs.

Troubleshoot SMS and voice with your own telecom provider

Doc update

The documentation explains how to trace Choose Your Own Telephony Provider requests across Microsoft Entra audit logs, sign-in logs, Function App logs, and the telecom provider portal, including relevant fields and queries.

Troubleshoot MFA voice call and SMS problems

Doc update

The article now covers general Microsoft Entra MFA SMS and voice problems, including telecom delivery, Microsoft’s visibility, and investigation using correlation IDs and timestamps. CYOT-specific troubleshooting content was replaced, and phishing-resistant alternatives are recommended.

Set up SMS and voice

Doc update

The article now uses a shorter title and consolidated guidance emphasizing that CYOT updates the existing SMS or voice policy, may affect current users, and requires preserving production `includeTargets`. It also recommends saving the current policy JSON and using a test tenant for alternate targeting.

Set Up Sms Voice Api

Doc update

The SMS/voice API setup documentation now links its rollout and diagnostic references to the choose-your-own-telephony troubleshooting page.

Phone Providers

Doc update

The phone providers documentation now links SMS and voice troubleshooting guidance to the dedicated `choose-your-own-telephony-troubleshoot.md` page.

Choose Your Own Telephony Fraud Costs

Doc update

The documentation link for monitoring and troubleshooting SMS and voice with your own telecom provider now points to the custom-telephony troubleshooting page.

1

General Availability: Microsoft Entra passkeys on Windows

New

Microsoft Entra passkeys on Windows will be generally available from late April 2026, enabling passwordless, phishing-resistant sign-in on Windows devices without requiring explicit admin allow-listing. It supports corporate, personal, and shared devices, with control via Authentication Methods policies and Conditional Access. No action is needed unless blocking is desired.

Message CenterMC1282568 on mc.merill.net ↗Stay informed
1

Agent Default Inactivity Policy

Doc update

The Agent ID default inactivity policy page updates links to related lifecycle policy and end-user agent management documentation.

3

Include access packages in catalog access reviews (preview)

New feature

Microsoft Entra ID Governance now supports reviewing access packages as single items in catalog access reviews. Reviewers can approve or deny each package; denial removes the assignment and all resources granted through it at the review end date.

Entitlement Management Reports

Doc update

The documentation no longer includes the note that nested group drift is excluded and that reports compare assignments with users directly assigned to a group.

2

Sign In With Passkey

Doc update

The documentation now points to the credential management API for signed-in customers to list, register, and delete their own passkeys with delegated permissions. It also adds a sample and warns that its deletion flow is for test tenants only.

2

Samples Ciam All

Doc update

The JavaScript, React, and single-page application entries now link to “List and register passkeys” GitHub samples instead of the previous passkey samples.

1
1

Configure Custom Headers

Doc update

The configuration guide no longer includes the note that a special Entra Admin Center link might be needed during the September 2026 rollout to view custom header details in Global Secure Access traffic logs.

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