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Choose Your Own Telephony Provider replaces older Entra SMS and voice terminology

The Entra ID Authentication page replaces “customer-managed telephony providers” with “Choose Your Own Telephony Provider” and refreshes related wording. This is a documentation and terminology clarification, not evidence of a product-behavior change. The page continues to state that provider information will be available on September 18, 2026, with configuration beginning October 30, 2026.

  • The page’s terminology changed from “customer-managed telephony providers” to “Choose Your Own Telephony Provider,” related wording was updated, and the page date moved from August 4 to August 5, 2026. Its stated September 18 information date and October 30 configuration date remain in place.

This period briefing was generated by AI from the tracked Microsoft Learn and Message Center changes.

1 update

1

Choose a telephony provider for SMS and voice authentication

Updated

The page now uses “Choose Your Own Telephony Provider” instead of “customer-managed telephony providers,” updates wording throughout, and changes its date to August 5, 2026. It retains the stated availability dates: provider information from September 18, 2026, and configuration from October 30, 2026.

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