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Daily AI-generated highlights from Microsoft Learn and Message Center. Browse the archive from 15 April 2025 → About this project →

Day in brief

Choose-your-own telephony guidance maps deployment, resiliency, and fraud controls

The period’s substantive work centers on Microsoft Entra SMS and voice authentication through Choose Your Own Telephony (CYOT). New and expanded guidance now covers integration setup, provider selection, high availability, fraud prevention, and troubleshooting. Other updates were mainly reference maintenance: an External ID migration screenshot, a retired Global Secure Access rollout note, corrected Agent ID links, and changed Entitlement Management report wording.

  • The new guide explains how to connect Microsoft Entra SMS and voice authentication to a telecom provider, covering purchasing, Azure deployment, permissions, policy configuration, testing, and rollout. It identifies an Azure subscription, required tools, a test user, and appropriate roles among the prerequisites.

  • The new high-availability guidance describes CYOT delivery dependencies and resilience approaches, including multi-region Azure Front Door deployments, secondary telecom providers, failover testing, capacity planning, and associated costs. It also states that organizations remain responsible for their Azure resources and telecom-provider integration.

  • The new article covers telecom-provider fraud, destination, channel, spending, and alert controls, along with integration security, monitoring, and response procedures. Administrators are instructed to configure provider protections before sending production traffic and maintain credential rotation and usage monitoring.

  • The updated planning article now explains CYOT architecture, Azure Function integration, supported providers, and evaluation factors including coverage, pricing, fraud protection, resiliency, and costs.

  • The updated troubleshooting article shows how to trace requests through Microsoft Entra audit and sign-in logs, Function App logs, and the telecom-provider portal, helping administrators locate failures and route them to Microsoft Support, their Azure team, or the provider.

This period briefing was generated by AI from the tracked Microsoft Learn and Message Center changes.

9 updates

5

Set up SMS and voice with your own telecom providers

Generally available

The new guide explains how to connect Microsoft Entra SMS and voice authentication to a telecom provider using CYOT, including purchasing, Azure deployment, permissions, policy configuration, testing, and rollout.

Plan for resiliency and high availability

Doc update

The documentation explains CYOT delivery dependencies and resiliency approaches, including multi-region Azure Front Door deployments, secondary telecom providers, failover testing, capacity planning, and associated costs.

1

Agent Default Inactivity Policy

Doc update

The Agent ID default inactivity policy page updates links to related lifecycle policy and end-user agent management documentation.

1

Entitlement Management Reports

Doc update

The documentation no longer includes the note that nested group drift is excluded and that reports compare assignments with users directly assigned to a group.

1
1

Configure Custom Headers

Doc update

The configuration guide no longer includes the note that a special Entra Admin Center link might be needed during the September 2026 rollout to view custom header details in Global Secure Access traffic logs.

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