Microsoft Entra External ID
AuthenticationFaq Customers
In brief
The documentation now states that SMS is unavailable only for first-factor authentication in external tenants, indicating availability for self-service password reset. SMS remains available for second-factor verification at additional cost.
What Entra admins need to know
Administrators can account for SMS verification when planning self-service password reset for external tenants. No required action is stated.
This editorial summary was generated by AI from the documentation changes. Verify important details in the full Microsoft Learn article.
Documentation change
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Does External ID have phone authentication via SMS?
Currently, SMS isn't available for first-factor authentication or self-service password reset in external tenants. However, SMS is now available for second-factor verification in external tenants at additional cost. Learn more
I linked my external tenant to a subscription, but the license status still shows "free"
Related content
Learn more about Microsoft Entra External ID.
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Learn more about Microsoft Entra External ID.
@@ -28,7 +28,7 @@ No, External ID add-ons don't have a free tier. To learn more about pricing visi ### Does External ID have phone authentication via SMS? -Currently, SMS isn't available for first-factor authentication or self-service password reset in external tenants. However, SMS is now available for second-factor verification in external tenants at additional cost. [Learn more](concept-multifactor-authentication-customers.md#sms-based-authentication)+Currently, SMS isn't available for first-factor authentication in external tenants. However, SMS is now available for second-factor verification in external tenants at additional cost. [Learn more](concept-multifactor-authentication-customers.md#sms-based-authentication) ### I linked my external tenant to a subscription, but the license status still shows "free" @@ -151,4 +151,4 @@ External ID supports server-side integrations with external systems via [custom ## Related content -[Learn more about Microsoft Entra External ID](../index.yml).\ No newline at end of file+[Learn more about Microsoft Entra External ID](../index.yml).