Microsoft Entra ID
Monitoring

Monitor Microsoft Entra Connect Sync with Microsoft Entra Connect Health

In brief

The page now reflects the Sync services overview, updated alert and monitoring workflows, revised settings instructions, and expanded sync-error filtering, details, and CSV export guidance.

What Entra admins need to know

Admins can use the updated navigation and controls to review service health, alerts, synchronization errors, and performance data.

This editorial summary was generated by AI from the documentation changes. Verify important details in the full Microsoft Learn article.

Documentation change

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Monitor Microsoft Entra Connect Sync with Microsoft Entra Connect Health

Before you use Microsoft Entra Connect Health for sync, install the Microsoft Entra Connect Health agent on each Microsoft Entra Connect Sync server. The agent is supported on Windows Server 2016, 2019, 2022, and 2025. For installation steps, requirements, and the full list of supported Windows Server versions, see Install the Microsoft Entra Connect Health agents.

Screenshot of the Microsoft Entra Connect Health for Sync page.

Open Microsoft Entra Connect Health, select Sync services, and then select a service. The overview brings together server health, active and recently resolved alerts, synchronization errors, and data freshness status. Select a server, alert summary, or sync error card to open the corresponding details.

:::image type="content" source="media/how-to-connect-health-sync/connect-health-sync-service-overview.png" alt-text="Screenshot of the Connect Health Sync service overview with callouts for monitored servers, alert summary, and synchronization error status." lightbox="media/how-to-connect-health-sync/connect-health-sync-service-overview.png":::

Alerts for Microsoft Entra Connect Health for sync

The Microsoft Entra Connect Health Alerts for sync section provides page lists active and resolved alerts. Use the list of active alerts. Eachtime-range control to include older resolved alerts, and use search to filter the list. Select an alert includes relevant information,row to open the details panel, which contains alert metadata, affected servers, resolution steps,guidance, related documentation, and links to related documentation. By selecting an active or resolved alert you see a new blade with additional information and the steps you can take to resolve the alert, and links to additional documentation. You can also view historical data on alerts that were resolved in the past.

Microsoft Entra Connect Sync errorfeedback option.

Limited Evaluation of Alerts

If Microsoft Entra Connect is NOT using the default configuration (for example, if Attribute Filtering is changed from the default configuration to a custom configuration), then the Microsoft Entra Connect Health agent won't upload the error events related to Microsoft Entra Connect.

This limits the evaluation of alerts by the service. You'll see a banner that indicates this condition in the Microsoft Entra admin center under your service.

Screenshot of the alert banner that says Alert evaluation is limited. Update your settings to enable all alerts.

You canTo change this by selecting "setting, open the sync service, select Settings" on the command bar, enable monitoring in the settings panel, and allowing Microsoft Entra Connect Health agent to upload all error logs.

Screenshot of the Settings option called out and the Settings section with the Save option and the ON option called out.select Save.

Sync Insight

Admins Frequentlyfrequently want to know about the timehow long it takes to syncsynchronize changes to Microsoft Entra ID and how many changes occur. The server health page provides the amount of changes taking place. This feature provides an easy way to visualize this using the below graphs: following performance charts:

  • Latency of sync operations
  • Object Change trend

Sync Latency

This feature provides a graphical trend of latency of the sync operations (such as import and export) for connectors. This provides a quick and easy way to understand the latency of your operations. The latency is larger if you have a large set of changes occurring. Additionally, it provides a way to detect anomalies in the latency that may require further investigation.

Screenshot of the Run Profile Latency from past 3 days graph.

By default, only the latency of the 'Export' operation for the Microsoft Entra connector is shown. To see more operationsSelect View detailed monitoring on the connector orRun profile latency chart to open a larger view operations from other connectors, right-select onand change the chart, select Edit Chart or select on the "Edit Latency Chart" button and choose the specific operation and connectors.displayed time range.

Sync Object Changes

This feature provides a graphical trend of the number of changes that are being evaluated and exported to Microsoft Entra ID. Today, trying to gather this information from the sync logs is difficult. The chart gives you, not only a simpler way of monitoring the number of changes that are occurring in your environment, but also a visual view of the failures that are occurring.

Screenshot of the Export Statistics to Microsoft Entra ID from past 3 days graph.Select View detailed monitoring on the Export statistics chart to open a larger view and change the displayed time range.

Object Level Synchronization Error Report

This feature provides a report about synchronization errors that can occur when identity data is synchronized between Windows Server AD and Microsoft Entra ID using Microsoft Entra Connect.

  • List of objects with error per category
  • All the data about the errors at one place
  • Side by side comparison of Objects with error due to a conflict
  • Download the error report as a CVSCSV file

:::image type="content" source="media/how-to-connect-health-sync/connect-health-sync-errors.png" alt-text="Screenshot of the Connect Health Sync errors page with callouts for command bar actions, error categories, and the error list." lightbox="media/how-to-connect-health-sync/connect-health-sync-errors.png":::

Categorization of Errors

The report categorizes the existing synchronization errors in the following categories: | Large Attribute |Errors when one or more attributes are larger than the allowed size, length or count. | | Other |All other errors that don't fit in the above categories. Based on feedback, this category splits into sub categories. |

Sync Error Report Summary Sync Error Report Categories

List of objects with error per category

Drilling into eachSelect a category provides the list of objects havingtile to filter the error in that category. Sync Error Report Listlist. You can also search the selected category, sort supported columns, expand a row for more details, and change the number of results displayed per page.

Error Details

Following data is available in the detailed view for each error

  • Identifiers for the Microsoft Entra Object involved (as applicable)
  • Error description and how to fix

Sync Error Report Details

Download the error report as CSV

By selectingSelect Export on the "Export" button you cancommand bar to download a CSV file with allthat contains the details about all therecorded sync errors.

Diagnose and remediate sync errors

For specific duplicated supported duplicate-attribute sync error scenario involvingscenarios that involve a user Source Anchorsource anchor update, you can fix them directly fromselect Fix this error for an item to start the portal. Readguided Fix Synchronization Error experience. For more aboutinformation, see Diagnose and remediate duplicated attribute sync errors.

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