Microsoft Entra ID

Configure Zscaler Provisioning for automatic user provisioning with Microsoft Entra ID

In brief

Learn how to automatically provision and de-provision user accounts from Microsoft Entra ID to Zscaler Provisioning.

Documentation change

new file mode 100644


title: Configure Zscaler Provisioning for automatic user provisioning with Microsoft Entra ID description: Learn how to automatically provision and de-provision user accounts from Microsoft Entra ID to Zscaler Provisioning.

author: jeevansd manager: pmwongera

ms.service: entra-id ms.subservice: saas-apps

ms.topic: how-to ms.date: 05/04/2026 ms.author: jeedes

Customer intent: As an IT administrator, I want to learn how to automatically provision and deprovision user accounts from Microsoft Entra ID to Zscaler Provisioning so that I can streamline the user management process and ensure that users have the appropriate access to Zscaler Provisioning.


Configure Zscaler Provisioning for automatic user provisioning with Microsoft Entra ID

This article describes the steps you need to perform in both Zscaler User Provisioning and Microsoft Entra ID to configure automatic user provisioning. When configured, Microsoft Entra ID automatically provisions and deprovisions users to Zscaler User Provisioning using the Microsoft Entra provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.

Capabilities supported

[!div class="checklist"]

  • Create users in Zscaler Provisioning
  • Remove users in Zscaler Provisioning when they don't require access anymore
  • Keep user attributes synchronized between Microsoft Entra ID and Zscaler Provisioning
  • Provision groups and group memberships in Zscaler.
  • Single sign-on to Zscaler (recommended).

Prerequisites

The scenario outlined in this article assumes that you already have the following prerequisites:

Step 1: Plan your provisioning deployment

Step 2: Configure Zscaler Provisioning to support provisioning with Microsoft Entra ID

  1. Sign in into the Zscaler with admin credentials. Go to Administration -> Identity -> IDP Configuration -> External Identities as shown below.

    Screenshot for external identities.

  2. Go to the Provisioning tab and perform the below steps:

    Screenshot for Basic section.

    a. Enable the SCIM Provisioning toggle.

    b. Select Authentication Method as Oauth2 Client Credentials from the dropdown.

    c. Copy the Client ID and Client Secret to use it later.

    d. Select Expires On from the dropdown.

Step 3: Add Zscaler Provisioning from the Microsoft Entra application gallery

Add Zscaler from the Microsoft Entra application gallery to start managing provisioning to Zscaler. If you have previously setup Zscaler for SSO, you can use the same application. However, we recommend that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery.

Step 4: Define who is in scope for provisioning

[!INCLUDE create-assign-users-provisioning.md]

Step 5: Configure automatic user provisioning to Zscaler Provisioning

This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users in Zscaler Provisioning based on user assignments in Microsoft Entra ID.

To configure automatic user provisioning for Zscaler Provisioning in Microsoft Entra ID

  1. Sign in to the Microsoft Entra admin center as at least an app owner or a Cloud Application Administrator.

  2. Browse to Entra ID > Enterprise apps

    Screenshot shows the enterprise applications blade.

  3. In the applications list, select Zscaler.

    Screenshot shows the Zscaler link in the Applications list.

  4. Select the Provisioning tab.

    Screenshot shows the provisioning tab.

  5. Select + New configuration.

    Screenshot of the New configuration option on the Provisioning page.

  6. In the Tenant URL field, enter your Zscaler Tenant URL and Secret Token. Select Test Connection to ensure Microsoft Entra ID can connect to Zscaler. If the connection fails, ensure your Zscaler account has Admin permissions and try again.

    Screenshot of Provisioning test connection.

  7. Select Create to create your configuration.

  8. Select Properties in the Overview page.

  9. Select the Edit icon to edit the properties. Enable notification emails and provide an email to receive quarantine notifications. Enable Accidental deletions prevention. Select Apply to save the changes.

    Screenshot of the Provisioning properties page.

  10. Select Attribute Mapping in the left panel and select users.

  11. Review the user attributes that are synchronized from Microsoft Entra ID to Zscaler in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in Zscaler for update operations. If you choose to change the matching target attribute, you need to ensure that the Zscaler API supports filtering users based on that attribute. Select the Save button to commit any changes.

|Attribute|Type|Supported for filtering|Required by Zscaler|
|---|---|---|---|
|displayName|String|✓|✓
|primaryEmail|String||✓
  1. Select groups.

  2. Review the group attributes that are synchronized from Microsoft Entra ID to Zscaler in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the groups in Zscaler for update operations. Select the Save button to commit any changes.

|Attribute|Type|Supported for filtering|Required by Zscaler|

|---|---|---|---| |displayName|String|✓|✓ |members|Reference|| |externalId|String||✓

  1. To configure scoping filters, refer to the instructions provided in the Scoping filter article.

  2. When you're ready to provision, select Start Provisioning from the Overview page.

Step 6: Monitor your deployment

[!INCLUDE monitor-deployment.md]

Additional resources

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