Microsoft Entra External IDTroubleshoot
In brief
Organizations that are deploying passkeys and have Conditional Access policies that require phishing-resistant authentication when accessing **All resources (formerly 'All cloud apps')** can run into a looping issue when users attempt to add a passkey to Micr…
Documentation change
Users get in a loop when they try to add passkey in Authenticator
Organizations that are deploying passkeys and have Conditional Access policies that require phishing-resistant authentication when accessing All resources (formerly 'All cloud apps') can run into a looping issue when users attempt to add a passkey to Microsoft Authenticator. For more information and possible workarounds, see Workarounds for an authentication strength Conditional Access policy loop.
Organizations that are deploying passkeys and have Conditional Access policies that require phishing-resistant authentication when accessing All resources (formerly 'All cloud apps') can run into a looping issue when users attempt to add a passkey to Microsoft Authenticator. For more information and possible workarounds, see Workarounds for an authentication strength Conditional Access policy loop.
Invitation is blocked due missing cross-tenant access settings
diff --git a/docs/external-id/troubleshoot.md b/docs/external-id/troubleshoot.md index 125532d029e..4ffd5b9d488 100644 --- a/docs/external-id/troubleshoot.md +++ b/docs/external-id/troubleshoot.md @@ -213,7 +213,7 @@ When you try to log in to your tenant, you might see this error message: "Your n ## Users get in a loop when they try to add passkey in Authenticator -Organizations that are deploying passkeys and have Conditional Access policies that require phishing-resistant authentication when accessing **All resources (formerly 'All cloud apps')** can run into a looping issue when users attempt to add a passkey to Microsoft Authenticator. For more information and possible workarounds, see [Workarounds for an authentication strength Conditional Access policy loop](~/identity/authentication/how-to-support-authenticator-passkey.md#workarounds-for-an-authentication-strength-conditional-access-policy-loop). +Organizations that are deploying passkeys and have Conditional Access policies that require phishing-resistant authentication when accessing **All resources (formerly 'All cloud apps')** can run into a looping issue when users attempt to add a passkey to Microsoft Authenticator. For more information and possible workarounds, see [Workarounds for an authentication strength Conditional Access policy loop](~/identity/authentication/how-to-enable-authenticator-passkey.md#workarounds-for-an-authentication-strength-conditional-access-policy-loop). ## Invitation is blocked due missing cross-tenant access settings