When you manage access to resources in Microsoft Entra, understanding how access packages appear to users in the [My Access portal](https://myaccess.microsoft.com) is essential. Access package visibility determines which packages users can discover and request, and is influenced by several configuration settings and upcoming changes. This article provides a detailed overview of the factors that control access package visibility in the My Access portal, outlines how it currently works, and highlights important changes effective September 30, 2025.
## Discovering Requestable Access Packages
When a user lands on the "*Available*" tab, searches for requestable packages, or selects "*View all*," Microsoft Entra evaluates which access packages they should be able to see and potentially request. This visibility is determined by a specific sequence of checks.
:::image type="content" source="media/entitlement-management-access-package-visibility/visibility-diagram.png" alt-text="Screenshot of visibility diagram for access package.":::
### Explaining the current visibility flow
Let's walk through the decision points in the diagram:
> Effective September 30, 2025: The visibility behavior previously described for policies scoped to "Specific users and groups" is
> changing. See the [Upcoming Changes to Visibility](entitlement-management-access-package-visibility.md) section for crucial details and required actions.
## Upcoming Changes to visibility
Effective September 30 2025, the visibility on the [My Access portal](https://myaccess.microsoft.com) will change for access packages configured with one or more policies where "Who can request access" is set to **"For users in your directory: Specific users and groups.** Access packages configured for "Specific users and groups" will be visible to all members (excluding guests) in the My Access portal. If you don't want the access packages visible to all members, you must hide the access package by this date.
When you manage access to resources in Microsoft Entra, understanding how access packages appear to users in the [My Access portal](https://myaccess.microsoft.com) is essential. Access package visibility determines which packages users can discover and request, and is influenced by several configuration settings and upcoming changes. This article provides a detailed overview of the factors that control access package visibility in the My Access portal, outlines how it currently works, and highlights important changes effective September 30, 2025.
## Discovering requestable access packages
When a user lands on the "*Available*" tab, searches for requestable packages, or selects "*View all*," Microsoft Entra evaluates which access packages they should be able to see and potentially request. This visibility is determined by a specific sequence of checks.
:::image type="content" source="media/entitlement-management-access-package-visibility/visibility-diagram.png" alt-text="Screenshot of visibility diagram for access package.":::
**Explaining the current visibility flow**
Let's walk through the decision points in the diagram:
> Effective September 30, 2025: The visibility behavior previously described for policies scoped to "Specific users and groups" is
> changing. See the [Upcoming Changes to Visibility](entitlement-management-access-package-visibility.md) section for crucial details and required actions.
## Upcoming changes to visibility
Effective September 30 2025, the visibility on the [My Access portal](https://myaccess.microsoft.com) will change for access packages configured with one or more policies where "Who can request access" is set to **"For users in your directory: Specific users and groups.** Access packages configured for "Specific users and groups" will be visible to all members (excluding guests) in the My Access portal. If you don't want the access packages visible to all members, you must hide the access package by this date.