
> [!IMPORTANT]
> This article shows an administrator how to enable SSPR for Windows devices in an enterprise.
>
> If your IT team hasn't enabled the ability to use SSPR from your Windows device or you have problems during sign-in, reach out to your help desk for more assistance.
## General limitations
- Disabling user account control via modification of the [EnableLUA registry key](/openspecs/windows_protocols/ms-gpsb/958053ae-5397-4f96-977f-b7700ee461ec) is known to cause issues.
- This feature doesn't work for networks with 802.1x network authentication deployed and the option **Perform immediately before user logon**. For networks with 802.1x network authentication deployed, we recommend that you use machine authentication to enable this feature.
- Microsoft Entra hybrid-joined machines must have network connectivity line of sight to a domain controller to use the new password and update cached credentials. The devices must either be on the organization's internal network or on a virtual private network with network access to an on-premises domain controller. If SSPR is the only requirement, the network connection line to the domain controller isn't required.
- If you use an image, prior to running `sysprep` ensure that the web cache is cleared for the built-in administrator before you perform the `CopyProfile` step. For more information, see [Performance poor when using custom default user profile](https://support.microsoft.com/help/4056823/performance-issue-with-custom-default-user-profile).
- The following settings are known to interfere with the ability to use and reset passwords on Windows 10 devices:
- If lock screen notifications are turned off, **Reset password** won't work.
- `HideFastUserSwitching` is set to **Enabled** or **1**.
- `DontDisplayLastUserName` is set to **Enabled** or **1**.
- Sign in to the [Microsoft Entra admin center](https://entra.microsoft.com) as at least an [Authentication Policy Administrator](~/identity/role-based-access-control/permissions-reference.md#authentication-policy-administrator) and [enable Microsoft Entra SSPR](tutorial-enable-sspr.md).

This article shows administrators how to enable SSPR for Windows devices in an enterprise.
If your IT team hasn't enabled the ability to use SSPR from your Windows device or you have problems during sign-in, reach out to your help desk for more assistance.
## General limitations
- Disabling user account control via modification of the [EnableLUA registry key](/openspecs/windows_protocols/ms-gpsb/958053ae-5397-4f96-977f-b7700ee461ec) is known to cause issues.
- This feature doesn't work for networks with 802.1x network authentication deployed and the option **Perform immediately before user logon**. For networks with 802.1x network authentication deployed, we recommend that you use machine authentication to enable this feature.
- Microsoft Entra hybrid-joined machines must have network connectivity line of sight to a domain controller to use the new password and update cached credentials. The devices must either be on the organization's internal network or on a virtual private network with network access to an on-premises domain controller. If SSPR is the only requirement, the network connection line to the domain controller isn't required.
- If you use an image, before you run `sysprep` ensure that the web cache is cleared for the built-in administrator before you perform the `CopyProfile` step. For more information, see [Performance poor when using custom default user profile](https://support.microsoft.com/help/4056823/performance-issue-with-custom-default-user-profile).
- The following settings are known to interfere with the ability to use and reset passwords on Windows 10 devices:
- If lock screen notifications are turned off, **Reset password** won't work.
- `HideFastUserSwitching` is set to **Enabled** or **1**.
- `DontDisplayLastUserName` is set to **Enabled** or **1**.
- Sign in to the [Microsoft Entra admin center](https://entra.microsoft.com) as at least an [Authentication Policy Administrator](~/identity/role-based-access-control/permissions-reference.md#authentication-policy-administrator) and [enable Microsoft Entra SSPR](tutorial-enable-sspr.md).