---
title: Customize self-service password reset
description: Learn how to customize user display and experience options for Microsoft Entra self-service password reset
ms.service: entra-id
ms.subservice: authentication
---
# Customize the user experience for Microsoft Entra self-service password reset
Self-service password reset (SSPR) gives users in Microsoft Entra ID the ability to change or reset their password, with no administrator or help desk involvement. If a user's account is locked or they forget their password, they can follow prompts to unblock themselves and get back to work. This ability reduces help desk calls and loss of productivity when a user can't sign in to their device or an application.
To improve the SSPR experience for users, you can customize the look and feel of the password reset page, email notifications, or sign-in pages. These customization options let you make it clear to the user they're in the right place, and give them confidence they're accessing company resources.
This article shows you how to customize the SSPR e-mail link for users, company branding, and AD FS sign-in page link. Most of these options can be customized by anyone assigned the [Authentication Policy Administrator](../role-based-access-control/permissions-reference.md#authentication-policy-administrator) role.
## Customize the "Contact your administrator" link
To help users reach out for assistance with self-service password reset, a "Contact your administrator" link is shown in the password reset portal. If a user selects this link, it does one of two things:
* If this contact link is left in the default state, an email is sent to your administrators and asks them to provide assistance in changing the user's password. The following sample e-mail shows this default e-mail message:
---
title: Customize Self-Service Password Reset
description: Learn how to customize user display and experience options for Microsoft Entra self-service password reset.
ms.service: entra-id
ms.subservice: authentication
---
# Customize the user experience for Microsoft Entra self-service password reset
Self-service password reset (SSPR) gives users in Microsoft Entra ID the ability to change or reset their password, with no administrator or help desk involvement. If a user's account is locked or they forget their password, they can follow prompts to unblock themselves and get back to work. This ability reduces help-desk calls and loss of productivity when a user can't sign in to their device or an application.
To improve the SSPR experience for users, you can customize the look and feel of the password reset page, email notifications, or sign-in pages. Customization options help to make it clear to users that they're in the right place and give them confidence that they're accessing company resources.
This article shows you how to customize the SSPR e-mail link for users, company branding, and the Active Directory Federation Services (AD FS) sign-in page link. Anyone who is assigned the [Authentication Policy Administrator](../role-based-access-control/permissions-reference.md#authentication-policy-administrator) role can customize most of these options.
## Customize the Contact your administrator link
To help users reach out for assistance with SSPR, a **Contact your administrator** link is shown in the password reset portal. If a user selects this link, it does one of two things:
* If this contact link is left in the default state, an email is sent to your administrators and asks them to help in changing the user's password. The following sample e-mail shows this default e-mail message: